Black Orchid – Tom Ford Eau de Parfum 50ml

Shipping & Returns Policy

Last updated: April 2026

Order Processing
Orders are processed within 1–2 business days (Mon–Fri). Tracking details are provided once your order ships.

Shipping & Delivery

• Standard: 5–7 business days

• Expedited: 2–3 business days

• Overnight: 1 business day

• International: 7–21 business days

Free shipping on US orders over $500.
All orders are fully tracked and insured. Orders over $500 require a signature upon delivery.

Returns
Returns are accepted within 7 days of delivery.

To be eligible:

• Item must be unused and in original condition

• All original packaging and accessories included

• Return must be requested within 7 days

Non-returnable items:

• Final sale items

• Items discounted 30% or more

• Jewelry

• Gift cards

Return Process
To start a return, email support@shopluxours.com with your order number, reason, and photos if applicable.
Return instructions will be provided within 1–2 business days.

Damaged or Incorrect Items
If your item arrives damaged or incorrect, contact us within 48 hours with photos. We will resolve the issue promptly.

Authenticity Guarantee
All items are guaranteed 100% authentic. If an item is proven otherwise by a recognized authentication service, we will take appropriate action.

Contact
Email: support@shopluxours.com
Hours: Mon–Fri, 9 AM–5 PM CST