Welcome to Luxours. These Terms & Conditions ("Terms") govern your use of the website located at https://shopluxours.com/ and any purchases you make from Luxours ("we", "us", "our"). By accessing or using our Site and services, you agree to these Terms. If you do not agree, do not use our Site.

1. About Us
   Luxours
   706 N Alexander Dr, Baytown, Texas 77520
   Email: support@shopluxours.com
   Phone: (469) 785-1847

2. Eligibility
   You must be at least 18 years old (or the age of majority in your jurisdiction) to place orders. By using the Site, you represent that you meet this requirement.

3. Orders and Acceptance
   All orders are subject to acceptance and availability. We may refuse or cancel any order for any reason, including product unavailability, errors in pricing or description, or suspected fraud. An order confirmation does not guarantee acceptance; acceptance occurs when we ship the item or expressly confirm acceptance by email.

4. Pricing and Payment
   Prices are shown in the currency displayed on the Site and are subject to change without notice. We accept the payment methods presented at checkout. You agree to pay all charges resulting from purchases made through the Site, including applicable taxes and shipping fees.

5. Shipping, Risk, and Title
   We arrange shipment of products through third-party carriers. Risk of loss and title for items pass to you upon delivery to the carrier or, if applicable, upon delivery to you. Delivery times are estimates and not guaranteed. See our Shipping Policy for full details.

6. Damaged, Defective, or Incorrect Items
   If your order arrives damaged, defective, or incorrect, contact us within 30 days of delivery with:

• Order number

• Clear photos or video of the product and packaging

• Brief description of the issue
  We will review the claim and may offer a replacement or a full or partial refund depending on the circumstances.

7. Lost Packages
   If a package is confirmed lost in transit, we will provide a replacement shipment or full refund. Contact us promptly so we can investigate with the carrier.

8. Returns
   Because products are fulfilled through international suppliers, we generally do not accept returns. Returns may be approved in exceptional circumstances at our discretion and only with prior authorization. Unauthorized returns will not be accepted.

9. Non-Refundable & Non-Returnable Situations
   We cannot provide refunds or replacements for:

• Change of mind after delivery

• Ordering the wrong size, color, or variation

• Incorrect or incomplete shipping information provided by you

• Delivery delays due to customs or carrier delays beyond our control

• Packages refused, abandoned, or disposed of by customs

• Damage from misuse, improper handling, or normal wear and tear

10. Order Cancellations
    Orders may be canceled prior to processing or shipment. Once shipped, orders cannot be canceled.

11. Refunds
    Approved refunds are issued to the original payment method. Allow 5–10 business days for the refund to appear, depending on your bank or payment provider.

12. Intellectual Property
    All content on the Site, including text, images, logos, and designs, is owned or licensed by Luxours and protected by intellectual property laws. You may not reproduce, modify, or distribute Site content without our prior written permission.

13. User Conduct
    You agree not to use the Site for unlawful purposes or to upload or transmit harmful content. We may suspend or terminate access for misuse.

14. Disclaimers and Limitation of Liability
    The Site and products are provided "as is." To the fullest extent permitted by law, Luxours disclaims all warranties, express or implied. We are not liable for indirect, incidental, special, or consequential damages arising from use of the Site or products. Our total liability for direct damages is limited to the purchase price paid for the product in question.

15. Indemnification
    You agree to indemnify and hold Luxours harmless from any claims, losses, liabilities, or expenses arising from your use of the Site or breach of these Terms.

16. Governing Law and Dispute Resolution
    These Terms are governed by the laws of the State of Texas, USA, without regard to conflicts of law principles. Any disputes shall be resolved in the state or federal courts located in Harris County, Texas.

17. Changes to Terms
    We may modify these Terms at any time. Changes take effect when posted. Continued use after posting constitutes acceptance.

18. Contact
    For questions about these Terms, contact:
    support@shopluxours.com
    (469) 785-1847